+ Phase one: Discussion
You will introduce me to your work, your intentions with it, and what you perceive its main problems to be. In all cases, the final shape of the process I use will be determined by discussions we have about your needs and my policies. After this discussion, we may both sign an agreement that indicates my rate, and includes both a clause that will protect you from charges of plagiarism and a timeline. 
+ Phase two: Diagnosis
I will make a first pass through your work to determine what kind of editing is required. In this phase, I will make notes and preliminary structural suggestions, both of which will be available to you upon request.
+ Phase three: Substantive editing
If your work requires substantive edits, in this phase I will mostly make suggestions (in the form of comments) on structure, argumentative/narrative clarity, style, and content. In some cases, this phase and phase five may be combined.
+ Phase four: Discussion
After reading my suggestions and implementing any with which you agree, we will meet (or exchange emails) in order to discuss next steps. At this stage, the agreement we negotiated in phase one may be revisited. During your read-through, any clarifying questions are free of charge. If I have been unclear in my edits or suggestions, that's my fault! We may go through several rounds of phases three and four.
+ Phase five: Copyediting
After you return the work to me, I will address grammatical and spelling issues, as well as limited stylistic suggestions. 
+ Phase six: Proofing
In this phase, either you will give me a printed copy of your work, or I will bill you for the cost of printing it myself. I will use traditional markup language to indicate formatting issues, typos, and punctuation problems to prepare your work for its final destination.
+ Phase seven: Billing
For a longer project, I usually request payment at several points throughout the work; for a shorter project, I will bill you at the end of the process. We will determine the timeline of payments in phase one.